Exclusive partner to the attractions industry since 1996.
Specialization – Amusement Advantage is the only mystery shopping provider working exclusively with the attractions Industry. The company’s experience and dedication to the attractions industry, and the unique challenges associated with mystery shopping programs within these environments is the cornerstone of client relationships. The company has worked with over 400 attractions including amusement parks, theme parks, water parks, family entertainment centers, bowling centers, skating centers, aquariums, zoos, science centers, museums and other attractions and tourism related activities and facilities.
Mission Statement – Amusement Advantage is committed to providing the amusement industry with a critical look at guest service through cost-effective guest experience measurement including mystery shopping solutions, exit survey programs and other services custom-tailored to meet each facility’s specific needs.
Technology – Technology, including custom web-reporting capabilities, digital photos and audio files of recorded phone calls are powerful and important tools that enable Amusement Advantage to provide clients with high-quality mystery shopping services.