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Media Coverage:


Successful rinks rely on 'secret shoppers'


Rinksider Magazine, January/February 2011

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Industry Undercover - Mystery Shopping in the attractions industry...


FunWorld Magazine, November/December 2008


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Visit FunWorld on IAAPA website


Experiences, Expectations & Exploits


InPark Magazine, Summer 2006


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Amusement Advantage Provides New Consulting Services in Strategic Partnership with Performance Optimist Consulting - New services include:  Performance Analysis Reports, based on mystery shopping results, along with Staff Training and Leadership Coaching.           - Click to view press release


Read his blog below:

Top FECsAmusement Advantage Participates in Brass Ring Awards - Amusement Advantage is proud to once again be selected as the exclusive provider of mystery shopping services to IAAPA's FEC committee as part of the final selection process for the Top FEC of the World Awards.


Winners will be announced at the Brass Ring awards ceremony on Wednesday November 16th at 4:30pm at the IAAPA Attractions Expo in Orlando.


IAAPA Attractions Expo2011 IAAPA Attractions Expo in Orlando - Amusement Advantage is exhibiting at the 2011 IAAPA Attractions Expo November 15th - 18th in Orlando.  We will be located in booth 4510 near Gravity Works.  Also check out Matt Heller at the "Employee Training Tool Kit" education session on Thursday November 17th from 9:00am - 10:15am.


Scot Carson, President / General manager speaks at Association of Science Technology Centers Conference on October 16, 2007, during a session titled "It's a Mystery to Me! Using Mystery Guest Evaluations to Improve Operations".  Download Powerpoint Presentation.  Visit ASTC Website



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